Privacy Policy

We collect personal data when you visit our website, create an account, place an order, or contact us. The information we may collect includes:

• Personal Identification Information: Name, email address, phone number, mailing address, billing address, and payment details.
• Account Information: Username, password, and account preferences.
• Transaction Information: Order details, payment information, and shipping information.
• Usage Data: Information about your browsing activities on our website, such as IP address, browser type, pages visited, and time spent on the site.
• Marketing Preferences: Information about your preferences regarding receiving promotional communications.

We use the information we collect for the following purposes:

• Order Processing: To complete and fulfill your orders, process payments, and deliver products.
• Customer Support: To assist with any inquiries or issues you may have with our products or services.
• Marketing Communications: To send you promotional offers, updates, and newsletters (you can opt-out at any time).
• Website Improvement: To understand how users interact with our website and to enhance the user experience and functionality.
• Legal Compliance: To comply with applicable laws and regulations and protect our rights.

If you are a resident of Singapore or Malaysia, we process your personal data in accordance with the Personal Data Protection Act (PDPA) in each country. The legal basis for processing your personal data includes:

• Performance of a contract: We need your personal information to fulfill our contractual obligations, such as processing and delivering your orders.
• Consent: We may process your personal data with your consent for specific purposes such as marketing communications. You have the right to withdraw consent at any time.
• Legitimate Interests: We may process your data for legitimate business interests, such as improving our services and preventing fraud.

We use industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, please note that no method of data transmission or storage is entirely secure. We cannot guarantee absolute security, but we strive to protect your information to the best of our ability.

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and personalize content. By continuing to use our website, you consent to the use of cookies. You can control cookie settings through your browser preferences, but disabling cookies may affect certain features of the website.

We do not sell or rent your personal information. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing partners. These third parties are obligated to protect your data and use it only for the purposes for which it was shared.

We may also disclose your personal information in the following situations:

• To comply with legal obligations: If required by law, such as to comply with a subpoena, legal process, or regulatory requirements.
• To protect our rights: If necessary to protect our property, safety, and the rights of our customers and users.

Depending on your location, you may have certain rights regarding your personal data:

• Access: You can request to access the personal data we hold about you.
• Correction: You can update or correct your personal information if it is inaccurate or incomplete.
• Deletion: You can request that we delete your personal data, subject to certain exceptions.
• Opt-out of Marketing Communications: You can choose to stop receiving marketing emails or other communications from us at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
• Withdrawal of Consent: You can withdraw any consent previously given for data processing.

For residents of California, the California Consumer Privacy Act (CCPA) provides specific rights, including the right to request access to the data we have collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell your personal information.

To exercise any of these rights, please contact us at info@rowmshi.com.

Our website may contain links to third-party websites. These websites are not operated or controlled by us, and we are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before providing any personal information.

Our services are not directed at children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

If you are accessing our website from outside of Malaysia, Singapore, or the United States, please be aware that your personal data may be transferred to and stored on servers located in other countries. By using our services, you consent to the transfer of your personal data to countries outside of your jurisdiction, which may have different data protection laws than your country.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the "Last Updated" date indicated at the top. Please review this policy periodically to stay informed.

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

ROWMSHI Inc.

info@rowmshi.com

+1 5073397968

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